Send Us a Message

We respond within 24 hours on business days (Mon–Fri 9AM–6PM EST).

Or email us directly at info@bytelyrahub.com

Refund by Payment Method

Need a Refund?

Email us with your order number and we'll take care of it within 24–48 hours.

ByteLyra HUB LLC ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data when you use our website bytelyrahub.com and purchase our digital products.

1. Information We Collect

When you make a purchase or create an account, we may collect:

• Personal identifiers: Full name, email address, billing address.
• Payment information: Processed securely by Stripe. We do not store card numbers, CVV codes, or full payment details on our servers.
• Usage data: Pages visited, products viewed, download activity, browser type, and IP address (anonymized for analytics).
• Communications: Emails or messages you send to our support team.

2. How We Use Your Information

• To process and fulfill your digital product orders.
• To send order confirmation and download links to your email.
• To provide customer support and respond to inquiries.
• To send occasional product updates and newsletters (you may opt out at any time).
• To improve our website, detect fraud, and prevent unauthorized access.
• To comply with applicable laws and regulations.

3. Data Sharing

We do not sell, rent, or trade your personal data. We may share data with:

• Stripe Inc.: Our payment processor. Subject to Stripe's own Privacy Policy.
• Email service providers: For transactional and marketing emails (unsubscribe available).
• Analytics tools: Anonymous aggregated data only (e.g. Google Analytics).
• Legal authorities: When required by law or to protect our legal rights.

4. Cookies

Our website uses cookies to remember your cart, session state, and preferences. By continuing to use our site, you consent to our use of cookies. You may disable cookies in your browser settings, though some features may not function correctly.

5. Data Retention

We retain your order records for a minimum of 7 years for accounting and tax compliance purposes. You may request deletion of your account and personal data by emailing info@bytelyrahub.com. Order records required by law will be retained as required.

6. Your Rights (GDPR / CCPA)

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("right to be forgotten").
• Opt out of marketing emails at any time.
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us at info@bytelyrahub.com.

7. Security

We implement industry-standard security measures including HTTPS/SSL encryption, secure server infrastructure, and limited staff access to personal data. However, no transmission over the internet is 100% secure.

8. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via email or a notice on our website. Continued use of the site after changes constitutes acceptance.

9. Contact Us

For any privacy-related questions, contact:
ByteLyra HUB LLC
1209 Mountain Road PL NE STE R, Albuquerque, NM 87110, USA
Email: info@bytelyrahub.com
Phone: +1 (505) 523-2968

These Terms of Use ("Terms") govern your access to and use of the ByteLyra HUB website (bytelyrahub.com) and all digital products offered by ByteLyra HUB LLC ("Company," "we," "us"). By using our website or purchasing any product, you agree to these Terms.

1. Products & Services

ByteLyra HUB offers downloadable digital products including design templates, e-books, video courses, photo presets, and WordPress plugins. All products are delivered digitally upon purchase. No physical goods are shipped. Product descriptions, included files, and formats are clearly listed on each product page.

2. Purchases & Payment

• All prices are listed in USD and are subject to change without notice.
• Payment is required in full at the time of purchase.
• We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, and PayPal via Stripe.
• A valid email address is required to receive your download link.
• Upon successful payment, you will receive an email confirmation with your download link within seconds.

3. License & Permitted Use

Upon purchase, ByteLyra HUB grants you a non-exclusive, non-transferable license to use the purchased product. Permitted uses include:

• Personal and commercial projects.
• Use in unlimited client projects.
• Modification and customization for your own or client use.

Prohibited uses include:

• Reselling, redistributing, or sublicensing the original digital files.
• Sharing download links with others who have not purchased the product.
• Using products in a way that violates applicable law.

4. Refund Policy

We offer a 15-day money-back guarantee from the date of purchase. If a product does not work as described, contact us at info@bytelyrahub.com with your order number. Refunds are processed within 2–5 business days to your original payment method. Refunds are not available after 15 days from purchase or after full download and use of the product.

5. Intellectual Property

All content on bytelyrahub.com — including product files, descriptions, logos, graphics, and written content — is owned by ByteLyra HUB LLC or its content suppliers and is protected by copyright law. Unauthorized reproduction or distribution is prohibited.

6. Disclaimer of Warranties

Our products are provided "as is" without warranties of any kind, express or implied. We do not guarantee specific results from the use of our products. We are not responsible for compatibility issues with third-party software beyond what is described in the product listing.

7. Limitation of Liability

To the maximum extent permitted by law, ByteLyra HUB LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products. Our total liability shall not exceed the amount paid for the specific product in question.

8. Governing Law

These Terms are governed by the laws of the State of California, USA. Any disputes shall be resolved in the courts of San Mateo County, California.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the website after changes constitutes acceptance of the updated Terms.

10. Contact

Questions about these Terms? Contact us:
ByteLyra HUB LLC
1209 Mountain Road PL NE STE R, Albuquerque, NM 87110, USA
Email: info@bytelyrahub.com
Phone: +1 (505) 523-2968

Written by

ByteLyra Team

The ByteLyra HUB team consists of designers, developers, and digital marketers passionate about helping creators build profitable online businesses with premium digital products.

More Articles

Payment Processing Partners

We use globally certified payment processors to ensure secure, compliant transactions for all customers worldwide.

What We Sell

All products are 100% digital, delivered instantly after payment. No physical goods are ever shipped.

Meet the Team

A small, passionate team of designers, developers, and creators based in California, USA.

Alex Rivera

Founder & Lead Designer

10+ years in UX/UI design. Previously at Google and Figma.

Maya Chen

Head of Content & Courses

Former educator turned digital creator. Specialist in online learning.

Jordan Kim

Full-Stack Developer

WordPress & plugin specialist. Builds all the tools you love.

Have Questions?

Our support team is ready to help. We respond within 24 hours.